Drying, cleanup and repair · 24/7 line

Water Damage Restoration in Fort Lauderdale, FL

Once the leak is stopped, the next job is getting the water out and the building dry. The restoration line is answered 24/7, because water does not wait for office hours.

Water damage in your home?

Stop the source if you can, then call. Say what got wet and for how long.

(754) 714-022124/7 restoration line
Phone-first helpTalk to a dispatcher, not a form
Plain explanationsOptions and trade-offs before work
Local to BrowardFort Lauderdale and nearby cities
Any hour24/7 restoration line

Stop the source first

Restoration cannot begin until the water stops. If a pipe burst, close the main valve. If a water heater failed, shut off its supply. If sewage is involved, avoid contact and keep people and pets out.

A plumbing problem and a damage problem are separate jobs. For the leak itself, see burst pipe repair or leak detection on the plumbing line. This page covers the cleanup that follows.

Safety before cleanup

  • Stay out of standing water if outlets, cords or appliances may be wet.
  • Turn off power to the affected area only if you can reach the panel safely.
  • Treat water from a sewer backup or storm flooding as contaminated.
  • Do not use a household vacuum on wet carpet or floors.
  • Keep children and pets away from the area.

What restoration involves

  1. AssessThe crew checks which materials are wet and how far moisture has traveled.
  2. ExtractStanding water is removed with pumps and extractors.
  3. DryFans and dehumidifiers pull moisture from air and materials.
  4. MonitorMoisture readings are taken until materials return to a dry level.
  5. Clean and repairSurfaces are cleaned, damaged material is removed and repairs are scoped.
Water categories and what they mean
CategorySourceHandling
Clean waterSupply line or tank leakDry quickly, many materials can be saved
Gray waterAppliance or fixture drain overflowClean and disinfect, some materials discarded
Black waterSewage or flood waterContaminated, porous materials are usually removed

Why Fort Lauderdale needs speed

Warm, humid air helps mold take hold. Wet drywall, insulation and carpet can begin to grow mold within a couple of days if they stay damp. That is why drying starts as soon as possible.

Heavy rain events add flood risk. On April 12 and 13, 2023, the airport recorded a preliminary 25.91 inches of rain in 24 hours. Storms of that size can push water into homes through doors, drains and low floors.

Document and call your insurer

Photograph the damage before anything is moved. Keep receipts. Many policies cover sudden leaks and exclude flood, which is usually a separate policy. Your insurer decides what is covered, so call them early and ask what they need.

What to ask before you sign

  • Which rooms and materials are included in the drying scope.
  • How often moisture readings will be taken, and who records them.
  • Whether demolition of wet drywall or flooring is part of the price.
  • Who will do repairs after drying, and whether that is quoted separately.
  • What the contractor needs from you for an insurance claim.

Water damage rarely stays in one room, so ask the crew to check the walls, the ceiling below and the floor under cabinets, not only the spot you can see. Keep every photo, invoice and moisture log. Insurers often ask for them, and a clear record helps if the scope of the work is disputed later.

What changes the cost

Area affected
More rooms and more square feet need more equipment and time.
Water category
Contaminated water adds removal and disinfection.
Materials
Hardwood, drywall and carpet dry in different ways.
Time since the loss
Older damage spreads further and costs more to fix.
Repairs
Drying and rebuild are separate scopes.

Ask for the scope in writing and what is included before you approve work.

Questions people ask before they call

Yes. The line at (754) 714-0221 is answered 24 hours a day, seven days a week. Call as soon as the source of the water is stopped.

As soon as the water source is stopped. Mold can begin within a day or two in humid conditions.

Sometimes, if the water was clean and drying starts fast. Contaminated or long-soaked drywall is usually removed.

Many policies cover sudden leaks and exclude flood and gradual seepage. Your policy and insurer decide.

A plumber. See burst pipe repair for emergency leaks.

Drying prevents mold. If mold is already present, ask the crew whether testing or remediation is part of the scope.

Move items to a dry area and photograph them first. Porous items soaked in contaminated water are often discarded.

Need cleanup after a leak or flood?

Tell the dispatcher what happened, which rooms are wet and whether the water source is stopped.

Call (754) 714-0221

Service area centered on Fort Lauderdale and nearby Broward County cities.

Call (754) 714-0221 · 24/7 Water Damage Line